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4 Essential Collaboration Tools in the Healthcare Industry

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The global pandemic emphasized the need for effective collaboration in the healthcare industry. A sudden increase in the number of patients carrying an unfamiliar disease called for not just cooperation among doctors and healthcare workers within an institution, but between health and government institutions and organizations across countries as well.

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The World Health Organization noted that digital health played a vital role in carrying out rapid response and mitigation of COVID-19. Today, collaboration via digital platforms is the new norm for the healthcare sector.

On a macro scale, collaboration enables health research leading to faster discovery and development of treatments and drugs like the vaccine. Moreso, transforming the healthcare system and shifting to digital collaboration has proven to help increase efficiency among healthcare professionals as it enables them to collaborate with one another in a faster and safer way.

Here are four essential digital tools that can help promote better collaboration in the healthcare industry:

1. VoIP Telephones

Strong communication infrastructure is now among the primary necessities for the healthcare sector. Thus, VoIP telephones are one of the best tools in healthcare institutions. Voice over Internet Protocol or VoIP, such as RingCentral VoIP, transmits calls via the internet, which enables faster and clearer communication.

VoIP is also a more flexible solution as it enables users to make and receive calls even using a mobile device or a desktop computer.  With VoIP, healthcare workers can easily call their patients or their colleagues, no matter where they are in the world. Compared to the traditional telephone system, using an internet-enabled service is also easier to integrate and can be far more cost-effective as well, especially if you choose the right VoIP provider. Discover RingCentral VoIP and how it can transform healthcare systems.

2. Hospital Management Software

A hospital management software enables hospitals to systematize and digitize their processes. This helps organize a hospital system for a safer and more effective collaboration strategy.

Using a management platform helps optimize processes that improve how medical facilities are utilized. It can help in resolving issues in the current operations and implement policies that enhance patient care and foster positive relationships with stakeholders.

Additionally, hospital management software aids in connecting healthcare professionals to administrators. Some platforms have features that support the safekeeping and organizing of patient records, medical documentation, human resource records, invoices, physician certification forms, etc.

Lowering the pile of daily paperwork of healthcare professionals means they can focus on their core task, which is to give the best care to their patients.

3. Video Collaboration Software

Digital communication, especially video conferencing in the healthcare sector, has been more widely utilized as it is one of the best ways people can cautiously communicate with one another to minimize the risk of person-to-person contact and disease transmission.

Many healthcare providers launched teleconsults or online consultations to allow patients to see a doctor on-demand without going to a hospital.

Previous circumstances also led healthcare professionals to innovate and make use of video platforms to foster collaboration. VoIP telephone systems and video conferencing software have also enabled clinical collaborations, helping scientists and doctors to work together to bring innovation to the health sector, regardless of their location.

It also connects healthcare institutions to other organizations and even to the media, allowing them to disseminate information faster.

4. Instant Messaging Apps

Doctors and their pagers are iconic and may seem irreplaceable. But the evolving world calls for faster and new communication methods that will allow healthcare professionals to respond fast and smartly. With that, instant messaging apps make a great addition to healthcare practitioners’ communication tools within the hospital.

Instant messaging apps rely on the internet, which means it’s real-time. It supports more characters than a pager and transmits faster than text messaging.

Using an instant messaging app, doctors and nurses can notify each other using an instant messaging app, provide more details about what they need, and share more urgent information about patients right away. This allows for quicker treatment, enabling physicians to move on to the next patient, eliminating confusion.

Optimize Healthcare Solutions

Collaboration powers efficiency and innovation in any sector and is certainly needed in the healthcare industry. Recent circumstances emphasized how valuable life and health are to the world; hence, it is a must for the health industry to be optimized to support people more. Healthcare institutions must make smart use of digital tools available today to encourage better collaboration and enable health professionals to work together to deliver better care, innovate, share knowledge, and address global health problems.

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